Frequently asked questions

Welcome to our FAQ page where we try and answer the most common questions about staying on a boat with Beds on Board.

Can I read some customer reviews?

Yes! We have a guest review rating of over 97% and we have a TrustScore of 8.2 out of 10 on Trustpilot.

All reviews are posted on the boat page and the user’s profile and we have a selection for your to read here.

Read some customer reviews

Do I need any experience of being on a boat?

No, that's one of the great things about Beds on Board - it's the perfect way to experience the boating lifestyle for the first time.

You can ask the boat owner all the questions you have and a little common sense goes a long way to have a super safe and fun time staying on a boat.

We recommend relaxing for dinner at a local restuarant rather than cooking on board and using the marinas shower facilites to minimise water waste. Keep the time on board for relaxing.

The owner will arrange to meet you and show you the boat and cover anything you need to know for an amazing stay.

How do I search on the website?

Jsut start typing a location (EG: “London") in the search box and then click on one of the options from the drop down list.

You can then add your dates and number of guests and click 'Search'.

You will see all of our available boats in that area and you can use the map to zoom out or move around to see more. Or use 'Change search' to try some other options, such as price range and the amenites that are on offer.

Search now

How do I know if a boat is available?

If you have added dates to your search then only boats with availability will be shown.

You can always use the 'Contact owner' button to check on availability but the quickest response is from using the 'Book this boat' button and sednig a booking request.

We recommend you do not make any travel arrangements unless you have a booking accepted by the owner - you will receive and email and SMS message once your booking is accepted.

Is the price shown per person or per night?

The price shown is for the entire boat (or cabin or bunk, depending what is on offer) per night. Pricing is not per person.

This means that many boats are incredible value for money when there's 2 or more people staying on board, often less than a local hotel or other accommodation options.

How do I get in touch with an owner?

Easy. Just click the 'Contact owner' button from any boat page, enter your dates and a message.

You will be asked to log in or sign up to use these feature. This will create a thread in our Message Centre that you can both access in the 'My Messages' section.

The owner will receive also an email and SMS prompt.

Can I have the owner's telephone number?

You'll get the owners detaisl after your booking has been accepted so you can make final arrangements.

Please keep all communication within the Message Centre for your privacy and peace of mind. Just log in and click on 'My Messages'.

I've sent the owner a message and I haven't heard back yet

The owner has 48 hours to respond to your booking enquiry. They will have been notified of your message by email and SMS.

We recommend you search for other options and to not make any travel arrangements until a booking has been accepted.

How will I get the keys? Will someone show me around?

Yes, owner or their representative will arrange a check-in using the Message Centre. Be sure to ask about this.

We recommend all guests are given a handover so you can get to know the boat, what's on in the local area, wehere's goodto eat and any marina rules you need to know about.

Please also have a read of our Guest Conduct Policy to make sure you know what to expect from a relaxing stay on a boat:

Read our guest conduct policy

Can I bring my dog?

Ask the owner! Some owners do allow dogs but please ask the owner before making a booking request (using the 'Contact owner' button).

It may depend on the type of dog and some owners ask for an additional cleaning fee.

Can I take the boat out?

No. Beds on Board is for accommodation only so enjoy an amazing stay without the boat leaving it's mooring.

Are there toilets/showers on board?

There usually are, but we recommend that you use the on shore facilities whenever they are available. Most marinas will ask you to do the same as they may have rules about waste water.

Can I be confident when making a payment?

You can have complete confidence when booking with Beds on Board.

All payments are made using our secure payment partner Braintree, a PayPal company. Details are only held in a secure vault, they are never disclosed to a third party, nor are they available to us.

We hold on to payment until after a successful check-in so that you can report any problems.

Can I pay a deposit? Can I pay nearer the time?

No. An important part of our service is that the owners know that we have authorised the payment when they receive your booking request. 

This allows you to focus on asking questions about your stay and making sure the boat is right for you, without having to discuss payment.

Can I search for a specific price, or amenities? Are there search filters?

Yes. Search by location form the homepage then in the search results page click on 'Change search' and you will see a choice of filters. 

Once you have selected your filter click 'Save & search' to search again with those filter applied.

Are you a boat owner?

Visit our owner pages to learn all about offsetting the cost of ownership by becoming at Beds on Board owner.

Become a Beds on Board owner

Contact us

If you have any questions please drop us a line and one of the team will be back to you very soon. 

Contact us